Boss99 takes your privacy very seriously. This document explains in detail what data we collect, why we need it, and how it is protected at every stage.
Before reading the full policy, here are the core principles that shape how boss99 handles your personal data.
Boss99 only collects data that is strictly necessary to deliver our services. We do not collect information that is unrelated to platform functionality or legal compliance requirements.
All data stored and transmitted through the boss99 platform is protected with 256-bit SSL encryption — the same standard used by international financial and banking institutions.
You have the right to access, correct, and request deletion of your personal data held at Boss99. Requests are processed within the stipulated timeframe at no charge.
Boss99 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial gain.
Your identity verification documents — including copies of your MyKad and proof of address — are stored in an isolated server environment with strict access controls and are not accessible to general staff.
The Boss99 Privacy Policy is reviewed and updated periodically to reflect changes in industry best practices and evolving data protection requirements in Malaysia.
This Privacy Policy fully describes the privacy practices of Boss99. By using the Boss99 platform, you agree to the terms set out in this document. Please read the entire document — it is written in plain language so that all Malaysian users can easily understand it.
Boss99 ("we", "Platform", "us") is committed to protecting the privacy and security of every user's personal data. This Privacy Policy ("Policy") explains in detail how we collect, use, store, protect, and — in limited specific circumstances — share your personal data when you use the Boss99 platform.
We understand that your trust is our most valuable asset. Every decision relating to data handling is made with your interests and privacy as the top priority. This policy is written in plain language because we believe you deserve to know clearly what happens to your information — not get lost in confusing legal jargon.
This Policy applies to all users of the Boss99 platform, including unregistered visitors, registered members, mobile users, and anyone who interacts with any part of Boss99's services.
Boss99 collects several categories of personal data depending on how you interact with the platform. Below is a summary of the data collected and its purpose:
| Data Category | Example Information | Primary Purposes |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | KYC Age Verification |
| Contact Data | Email address, phone number, residential address | Account Communications Verification |
| Financial Data | Bank account number, bank name, transaction records | Deposit Withdrawal |
| Technical Data | IP address, device type, web browser, operating system | Security Fraud Detection |
| Usage Data | Pages visited, games played, session duration | Service Improvement |
| Communication Data | Support chat records, emails sent to us | Customer Support Records |
We do not collect sensitive data such as medical information, political views, or religious beliefs. Information you provide while using the boss99 platform must be accurate and up to date — you are responsible for ensuring its validity.
Boss99 collects your personal data through several different methods:
When you visit or use the Boss99 platform, our systems automatically record certain technical information for security and user experience improvement purposes. This includes IP address, device and browser information, and general usage patterns on the platform.
In specific cases related to identity verification or fraud prevention, Boss99 may receive verification information from authorised third-party KYC service providers. Such data transfers are conducted under strict data protection agreements and are subject to the respective provider's privacy policy.
Boss99 uses your personal data for the following purposes, each supported by a valid legal basis:
Boss99 does not use your personal data for third-party advertising, analytics sold to external parties, or any purpose other than those stated in this policy.
Boss99 does not sell, rent, or trade your personal data. In very limited situations, we may share data with the following parties and only for legitimate reasons:
Technical service providers that assist us in operating the platform — such as payment processing providers and KYC verification services — may receive data necessary to carry out their functions. All such providers are bound by strict confidentiality and data protection agreements and are not permitted to use your data for any other purpose.
Boss99 may be required to disclose your data to authorities when mandated by law, court order, or direction from a legitimate regulatory body. In all such cases, we will comply with legal requirements while endeavouring to protect your interests to the fullest extent possible.
In the event of a merger, acquisition, or transfer of boss99 assets, user data may be transferred as part of that transaction. In such a situation, you will be notified in advance and your data will continue to be protected to the same or higher standard.
The security of your data is boss99's top technical priority. Our platform applies multiple layers of protection to keep your data safe:
Boss99 retains your personal data for as long as necessary for the purpose it was collected, or for the period required by applicable laws and regulations. Financial transaction data is typically retained for a minimum of 5 years in line with standard compliance requirements.
When data is no longer needed and there is no legal obligation to retain it, Boss99 will securely delete or anonymise that data in accordance with established procedures.
The boss99 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect certain functions of the Boss99 platform. Detailed guidance on managing cookies is available in your web browser settings.
As a boss99 user, you have the following rights regarding your personal data. We take all requests relating to these rights seriously and process each application within a reasonable timeframe:
To exercise any of the above rights, contact the boss99 support team via live chat available 24/7 on the platform. Please provide sufficient identity verification information so we can process your request securely.
The boss99 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that a child's personal data has been collected without proper age verification, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered on the boss99 platform are urged to contact our support team immediately.
Boss99 conducts age verification as part of the KYC process. Accounts that cannot verify the holder is 18 years of age or older will be suspended until satisfactory verification is received.
In the course of its operations, Boss99 may transfer your personal data to other countries for data storage, technical processing, or support service delivery purposes. All cross-border data transfers are carried out with adequate safeguards to ensure a level of data security equivalent to the standards applied in Malaysia.
Overseas service providers that receive boss99 user data are bound by data processing agreements requiring them to adhere to strict data protection standards and are not permitted to use that data for any purpose beyond what is specified in their service contracts.
Boss99 reserves the right to update or amend this Privacy Policy at any time in response to changes in our privacy practices, legal requirements, or the services we offer. When material changes occur, we will notify registered users via email or a prominent in-platform notification at least 14 days before the changes take effect.
The "Last Updated" date at the top of this document reflects the date this Policy was last reviewed. Continued use of the boss99 platform after notice of changes is considered acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how boss99 handles your personal data, please reach out to our support team via live chat, accessible directly within the boss99 platform. Our experienced team is available to handle privacy-related enquiries 24 hours a day, 7 days a week, in both Malay and English.
You may also refer to boss99 Terms and Conditions for additional information about your rights and responsibilities as a user of the platform.
We are committed to protecting your privacy at every step. Register a boss99 account today and enjoy a safe, fair, and fully protected gaming experience backed by the highest data security standards.